Privacy Policy.Plain and simple.
This page explains what information I collect on seo-specialist.my, why I collect it, and what I do with it. No legal fog. No tricks.
Who I am
I'm Khalid, the independent SEO specialist behind this site. When this page says "I," "me," or "my," it means Khalid and the SEO Specialist Malaysia brand.
By using this website, you agree to the practices described here. If you don't agree, please don't use the site.
What information I collect
Information you give me. If you fill in the contact form, message me on WhatsApp, call, or email, I collect:
- Your name
- Your business or company name
- Your WhatsApp or phone number
- Your email address
- Your website URL
- Anything else you choose to write in your message
Information collected automatically. When you visit the site, some data is collected for you through cookies and similar tools:
- IP address (approximate location, like city or country)
- Browser type and device type
- Pages you visit, how long you stay, and how you got here (Google, social media, a link, etc.)
- Clicks on buttons and links, like the WhatsApp or contact buttons
How I use your information
I use it to:
- Reply to your enquiry and send you a free SEO audit or quote
- Provide and manage my SEO services
- Understand how people use the site, so I can fix problems and improve it
- Measure and improve my advertising, including Google Ads
- Keep the site safe and stop spam
- Follow the law when I have to
I don't sell your personal information. Ever.
Cookies and tracking tools
Cookies are small files saved on your device. They help the site work and help me see what's working.
This site may use:
- Google Analytics to see how visitors use the site.
- Google Ads (including conversion tracking and remarketing) to measure whether my ads lead to enquiries, and to show my ads to people who have visited this site before. This means you may see my ads on other websites, including Google Search and the Google Display Network.
- Google Search Console for search performance data.
- Embedded content like Google Maps, which may set its own cookies.
Google and other third-party vendors use cookies to serve ads based on your past visits to this site. Google's use of advertising cookies lets it and its partners show ads to you based on your visit to this site and other sites on the internet.
How to opt out or control cookies:
- Turn off personalised ads in your Google account at adssettings.google.com
- Install the Google Analytics opt-out add-on at tools.google.com/dlpage/gaoptout
- Block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.
You can read how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites.
Who I share information with
I only share information when it's needed to run the site or my business. That includes:
- Service providers, like my website host, email provider, and form plugin, who help me run the site
- Google, for analytics and advertising
- WhatsApp (Meta), if you choose to message me there. Your messages are then also covered by WhatsApp's own privacy policy.
- Authorities, if the law requires me to share information
These providers only get what they need to do their job.
How long I keep your information
I keep your enquiry details for as long as needed to talk with you, work with you, and meet legal or accounting needs. If you'd like me to delete your details sooner, just ask (see the contact section below).
How I protect your information
I use reasonable steps to keep your information safe, like secure hosting, HTTPS, and limited access. No website or online system is 100% secure, so I can't promise absolute security. But I take it seriously.
Your rights
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you can ask me to:
- Tell you what personal data I hold about you
- Correct anything that's wrong
- Delete your data or stop using it for marketing
- Withdraw your consent at any time
If you're in another country, you may have similar rights under your local law. I'll do my best to respect them.
To make a request, contact me using the details below. I may need to confirm who you are first.
Data transfers
Some of the tools I use, like Google, store data on servers outside Malaysia. By using this site, you understand your information may be processed in other countries. I only use providers who take data protection seriously.
Children's privacy
This site is for businesses and adults. I don't knowingly collect information from anyone under 18. If you think a child has sent me their details, please contact me and I'll delete them.
Links to other websites
This site may link to other websites, like social media pages or client sites. I'm not responsible for their privacy practices. Please read their policies before sharing any information.
Changes to this policy
I may update this page from time to time. When I do, I'll change the "Last updated" date at the top. Please check back now and then.
Questions about your data?
Just ask me.
If you want to see, fix, or delete your details, message me directly. I reply personally.